Frequently Asked Questions

Below are answers to the most common POST Promise questions.

What is the POST Promise, and why is it important?

The POST Promise signifies a commitment to implement and practice the five key steps to workplace safety, helping to prevent the spread of COVID-19. Communicating participation informs customers, and the employees of a business, that the business is taking part in a collective solution designed to help Canadians confidently and safely take the first steps back into public spaces and the workplace.

What steps are being implemented as part of the program?

The five key steps to workplace safety:

  1. Maintain physical distancing.
    • Keeping a distance of at least 2 meters is the recommended distance.
  2. Stay home if unwell
    • Self monitor for symptoms such as cough, fever, difficulty breathing
  3. Wear a face covering when required.
    • Wear a face covering when mandated or when safe physical distancing isn’t possible within your place of work, and consistently practice respiratory etiquette. Examples of respiratory etiquette include; cough or sneeze into the bend of your arm or use tissues and dispose of them safely.
  4. Clean and disinfect regularly
  5. Wash and sanitize hands
    • Wash hands for at least 20 seconds

How do businesses participate in the POST Promise?

Through, businesses participate in an online training & education process, combined with a declaration (a promise) to implement the five key steps to workplace safety. Once completed, a business is provided with the necessary communication and implementation tools to educate employees on the five key steps to workplace safety. Businesses are also able to display the POST Promise logo in a prominent location to make customers aware of the commitment that has been made.

Is the POST Promise a certification?

The Post Promise is NOT a “certification” or “approval” from any regulatory body. All businesses are still required to follow the laws and recommended guidelines from their local public health office and government bodies.